Frequently Asked Questions

Everything you need to know about shopping at Trinity Gift Shop

What are your standard shipping times?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.

Can I include a personalized gift message?

Yes! You can add a custom gift message during the checkout process. We will print your message on a premium card and include it inside the package at no extra cost.

Are your products ethically sourced?

At Trinity Gift Shop, we prioritize quality and ethics. We work closely with verified suppliers to ensure that our curated selection meets high standards for craftsmanship and fair labor practices.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.